7 Days Return Warranty

The returns from our customers are acceptable within 7 days after you getting the package. Please notice that if you wish to return any or all parts of your order, you will need to contact customer service firstly, you can send the items back after their confirmation. Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment method. Buyer needs to pay for the return shipping fee. Or, you can choose to keep the product and agree the refund amount directly with our customer service.

NO return & exchange for customized wigs.

NO return & exchange for clearance products.

Step 1

Please contact our customer service within 48 hours after you received your package via email at fabhumanhair@hotmail.com to explain the reason for the return/exchange.

Step 2

Our customer service will process your return/exchange request within 3-5 working days. After the return/exchange request has been authorized, our customer service will send you a Return Authorization Number.

Step 3

Please ship the returned wig back to the address we gave you, including the return & exchange form with the Return Tracking Number.

We DO NOT accept the return package without our Return Authorization Number.

Please do email us the tracking number to fabhumanhair@hotmail.com after shipping out your returned package.
And please shipping out your returned package within the next 3 days after getting our autorization.

Step 4

After receiving the returned package, we’ll arrange the refund within 7 working days if you just request return.

Please note that, we will refund your money to your Paypal account, and if your payment is longer than 2 months, a small amount of your refund might be charged by Paypal as a handling fee which is out of our control. 

We are now offering FREE Repair Services buyers need pay for the Round shipping fees.